At the YMCA, our mission is centered around our members and our community. If you have a passion for working with people and making a positive impact, we invite you to join our team!
This is a part-time position working Tuesdays and Thursdays 1pm - 5pm plus 1 evening shift per week.
Your Role as a Front Desk Staff Member
As a Front Desk Staff member, you will be the welcoming face of the YMCA. Your role is essential in creating a warm, friendly, and inviting atmosphere for all members, guests, and program participants. Your responsibilities will include:
- Providing excellent service to members, guests, and program participants in the Y and on the phone, contributing to member retention.
- Conducting interviews and/or tours responsive to the needs of prospective members; selling memberships.
- Building relationships with members; helping members connect with one another and the YMCA.
- Handling and resolving membership concerns and informs supervisor of unusual situations or unresolved issues.
- Appling all YMCA policies and procedures with member services.
- Distributing membership supplies as needed.
- Monitoring member code of conduct and facility use as required.
Qualifications
- Certifications required within 30 days of hire: CPR/AED and First Aid.
- Excellent interpersonal and problem-solving skills.
- Ability to relate effectively to diverse groups of people.
- Previous customer service, sales or related experience.
- Basic knowledge of computers.
Pay
- $14.00 - $16.00 per hour
Benefits
- Flexible Schedule
- Free Membership and Program Discounts
- Retirement Savings Plans
Questions?
Contact Jeni Sorensen at (320) 834-9622 or at jsorensen@alexandriaymca.com. You can also complete our online application by clicking the "Apply Now" link.
EEO Statement
The Alexandria Area YMCA (the Y) provides equal employment opportunities (EEO) to all employees and applicants for employment with regards to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Y complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.